Patient scheduling & appointment coordination
Support for appointment scheduling, confirmations, rescheduling, and coordination to help maintain an organized patient calendar.
Outsourcing solutions for medical practices
Less Case Coordination..
More Time to Move Cases Forward..
Injury Med Solutions Network helps physicians and medical practices streamline essential administrative and coordination tasks. From scheduling and patient follow-up to documentation support and case coordination, our outsourcing solutions are designed to reduce workload and keep your operation moving efficiently.
Operational Support
Support Built Around Your Medical Practice
Professionalism
98%
Administrative Efficiency
99%
Reliable Communication
97%
Workflow Support
99%
Running a medical practice requires much more than providing excellent clinical care. Your team is also managing calls, appointments, follow-ups, records, communications, case updates, and countless administrative tasks every day.
That workload can quickly consume valuable time and create unnecessary pressure on your internal staff.
Our outsourcing solutions provide additional operational support so your practice can handle day-to-day responsibilities more efficiently without adding unnecessary complexity.
Whether you need ongoing support or assistance with specific workflows, our team can become an extension of your practice.
Services
Outsourcing services designed for healthcare
Patient follow-up
Help keep patients informed with timely follow-ups regarding appointments, next steps, documentation, and ongoing care coordination.
Inbound & outbound call support
Additional assistance managing routine patient communications so your internal team can stay focused on priority responsibilities.
Referral coordination
Support coordinating referrals between physicians, specialists, imaging centers, therapy providers, and other healthcare resources.
Medical records coordination
Assistance organizing requests and communication related to medical records and documentation.
Case coordination support
Help maintain communication between patients, providers, case managers, attorneys, and other involved parties when appropriate.
Report & documentation follow-up
Support tracking outstanding reports, evaluations, records, and other documentation needed to keep cases moving forward.
Administrative support
Flexible operational assistance for recurring administrative tasks that consume valuable staff time.
Why outsource with us
Reduce the pressure on your internal team
Administrative overload can affect productivity, patient communication, and the overall workflow of a medical practice.
Our goal is to help your practice operate more efficiently by supporting repetitive and time-consuming tasks that do not necessarily require your clinical staff's direct attention.
More time for patients
Give physicians and clinical staff more time to focus on patient care.
Improved workflow
Create a more organized process for scheduling, communication, referrals, and follow-up.
Additional operational support
Expand your administrative capacity without placing every task on your existing staff.
Consistent communication
Help patients and professional partners receive timely updates and responses.
Scalable support
Use outsourcing support according to the changing needs and volume of your practice.
One connected network
Coordinate services and communication through a network built around injury-related medical care.
When volume spikes
Your team does not have to handle everything alone
Medical offices can experience periods of heavy call volume, increasing referrals, staff shortages, growing case loads, and administrative backlogs.
Instead of allowing those responsibilities to slow down your operation, Injury Med Solutions Network can provide additional support where your practice needs it most.
Our outsourcing services can help your team stay organized while continuing to deliver the level of service your patients expect.
Who we support
Built for busy medical practices
Physicians & specialists
Additional administrative support for busy clinical practices.
Diagnostic & imaging centers
Scheduling, coordination, follow-up, and communication support.
Physical therapy & rehabilitation
Assistance managing appointments, referrals, and ongoing patient coordination.
Pain management practices
Operational support for patient scheduling, follow-up, and case communication.
Orthopedic practices
Help coordinating appointments, documentation, referrals, and patient communications.
Multi-location medical groups
Flexible assistance for practices managing patients and workflows across multiple offices.
Patient experience
A more efficient patient experience
Patients often judge their experience not only by the medical care they receive, but also by how easily they can schedule an appointment, receive information, communicate with the office, and understand their next steps.
Efficient administrative support can help create a smoother experience from the first call through ongoing care.
By outsourcing selected operational tasks, your practice can improve communication while helping reduce delays, missed follow-ups, and unnecessary administrative bottlenecks.
Working together
Support that works with your existing team
Our goal is not to replace your office staff. It is to help them.
Injury Med Solutions Network can support existing workflows by taking on selected administrative responsibilities and helping your team manage increased workload more efficiently.
You decide where support is needed most, and we help build a workflow around those priorities.
How it works
Simple support. Easy integration.
Tell us what your practice needs
We discuss your current workflow, administrative challenges, and the areas where additional support would make the biggest difference.
Build the right support structure
We identify the services and responsibilities that can be supported through our outsourcing team.
Keep your practice moving
Our team provides ongoing assistance while your staff remains focused on patients, clinical responsibilities, and growth.
Focus on medicine. Let us help with the rest.
Every hour spent handling repetitive administrative tasks is time that could be spent improving patient care, developing your practice, or supporting your clinical team.
Whether you need assistance with scheduling, patient communication, referrals, documentation follow-up, or general administrative coordination, we are ready to help.
Schedule nowFAQ
Questions practices ask us
What types of tasks can your outsourcing team support?
We can assist with scheduling, patient communication, follow-up, referrals, case coordination, documentation tracking, medical record coordination, and other administrative workflows depending on your practice's needs.
Can outsourcing work with our existing office staff?
Yes. Our services are designed to supplement your existing team and provide additional support where administrative workload is highest.
Is outsourcing only for large medical practices?
No. Support can be useful for individual physicians, specialty practices, growing medical offices, and multi-location organizations.
Can we use only certain outsourcing services?
Yes. The support structure can be based on the specific tasks and workflows your practice needs assistance with.